GENERAL

WHAT COURIER COMPANY DOES LIFEDOO USE?
LIFEDOO uses multiple courier companies. The courier used will be the one that best services your area.

DOES LIFEDOO SELL ANY OTHER PRODUCTS?
Everything we sell is listed on our website!

WHY IS THERE NO “PICK UP” OPTION ONLINE?
Our website doesn’t currently offer the ability to purchase online and select local pick up. If you do want to pick up your goods from one of our stores, you will need to visit Our pick up policy.

PICKING UP ITEMS FROM STORES
Please ensure you have already communicated with our customer service staff before driving to the store. Here our pick up policy.

CAN I ORGANISE MY OWN COURIER TO PICK UP GOODS FROM THE STORE?
Unfortunately, this isn’t an option we offer. The two easiest ways to get your goods from LIFEDOO are to buy online and have our partner courier service deliver to your door, or to visit one of our stores yourself to pick up your goods with your pick up code.

IF A PRODUCT IS “IN STOCK NOW” WHEN WILL I RECEIVE MY ORDER?
If a product is “in stock now”, it will usually be dispatched from our warehouse within 48 hours of payment being made (Please allow longer if ordering around weekends and public holidays).

DOES INCL DELIVERY APPLY TO ALL PRODUCTS?
Yes

HOW DO I PLACE A CLAIM UNDER WARRANTY?
Please go to the “Contact Us” section through to our Help Centre , then to Repairs and Warranties
You will need your order number, email used at time of purchase as well as any relevant images or videos for the product.